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The ECOutlet Promise
We promise that all our products conform to one or more of the following eco standards: made from recycled materials or recyclable, energy efficient and will save you energy or water, biodegradable, made under fair trade conditions, made using natural or organic ingredients free from any harsh chemicals, promotes sustainable living or made from sustainable materials, not tested on animals and made in the UK.
We also believe in stocking only quality, reliable eco products which will help you reduce your environmental footprint. If for any reason you have purchased an item from the store and are unhappy with it, please contact us for details on how to return them and either receive a replacement or a refund. We offer a 30-day money back guarantee on all items however if this period has passed we will not ignore your problem. If it's longer than 30 days since your purchase date please get in touch and once we are aware of the issue we'll then work out the best solution which may be a replacement or a refund.
Since our launch, month on month we've added lots of new items to the store and we hope our eco shop provides a unique and useful range of eco products that make a positive contribution to reducing your environmental impact whilst helping you on your green living journey. We are constantly researching and looking for quality new products to add to the store and our aim is to ensure that everything we stock meets the highest quality standards.
Who Made Me?
Who Made Me? Is one of our new features which provides a little more information about the product background, where they are made and by whom.
At ECOutlet we like to support small UK based designers wherever possible. Just some of the products made here in the UK include our recycled glassware range, snake draught excluders and chicken doorstops, figs and rouge bodycare range and Green Oil bicycle range.
We’ve included Who Made Me? descriptions with all our UK manufactured products so readers can learn a little more about the people and ideas behind the range.
Why I am eco?
Why am I eco? replaces the old eco points scheme and is designed to let the reader see at a quick glance what makes our products environmentally friendly and why we have chosen to add them to our range.
Unlike a physical store where you get to meet and chat with your customers every day, running an online eco store means we don't always have that privilege. That's why we value all feedback, good or bad, from our customers. If you have any feedback on the site or on any of our eco products we can be contacted at firstname.lastname@example.org and if you've come across any eco-friendly, recycled or natural products which you think we should be stocking let us know and we will do some investigating.